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UNIVERSITY BOOKSTORE REFUND/EXCHANGE POLICY

 

ALL REFUNDS/EXCHANGES REQUIRE ORIGINAL RECEIPT AND MUST BE IN ORIGINAL CONDITION AS PURCHASED, INCLUDING SHRINK WRAPPED BUNDLES/PACKAGES.

Credit card transactions will be credited towards original charge account.

               

Merchandise (non-textbook)

Up to 60 days from date of purchase. Refunds within 30 days of purchase will be refunded in the form of original payment. For refunds occurring 31-60 days past the date of purchase, credit will be applied to a University Bookstore gift card. No refunds/exchanges on clearance items, computers, software, or computer/electronic supplies.

 

Fall/Spring Term textbook & textbook rental refund periods

Beginning of semester: up to 10 days after term start date.

Thereafter: up to 1 day from date of purchase. No refunds last 4 weeks of a term. No rentals allowed the final 4 weeks of the term.

 

Summer Term textbook & textbook rental refund period

Beginning of semester: up to 4 days after term start date.

Thereafter: up to 1 day from date purchased. No refunds last 2 weeks of class. No rentals final 2 weeks of term.

 

Presession/Short Session class textbook & textbook rentals

No refunds past 1st day of class.

 

Merchandise (Supplemental Materials-Textbooks/Study Aids)

Study aids:  up to 10 days from date of purchase. No refunds/exchanges of course packets and stand-alone/bundled access codes, if opened and activated/accessed.

 

Regalia

No refunds on regalia. For any rental order not picked up for commencement, a refund will be issued less a 15% restocking fee.

 

Textbook buyback/rental return periods are at the end of each semester, see store for details.

 

               Thank You!        Visit us online at www.wsubooks.com

 

 

University Bookstore | Wichita State University
1845 Fairmount St. Wichita, Kansas 67260 | (316) 978-3490 

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